Hiring: STOP Outreach Coordinator
Teen Feed works with the community to offer support to meet basic needs, build strong relationships, and ally with homeless youth as they meet their future off the streets. Teen Feed responds to the most basic needs of homeless youth with three (3) integrated programs: Teen Feed Meal Program, Street Talk Outreach Program (STOP), and Service Links for Youth (SLY). No longer a stand-alone program, Youth Access to Care is now imbedded deeply into all core support programming. See the Idealist.org listing HERE.
Our Street Talk Outreach Program (STOP) Coordinator enthusiasticallyleads the charge of the Teen Feed direct-service backpack teams and is often the first contact with young adults resistant to social services. The ideal STOP candidate empowers youth engagement, and is passionate about intern recruitment, youth education and programming. He/she/they champion/s collaborations with volunteers and community partners, is highly adaptable, organized, approachable, resourceful, grounded and reliable. Candidates with strong language skills, non-traditional diversity components and/or membership/contacts within the LGBTQ community and/or Indigenous communities are encouraged to apply.Position reports to the (SLY) Service Links for Youth Coordinator.
Youth Engagement and Relationship Building (60%)
- Serves as the secondary liaison for youth coordinated care on a small staff. Works collectively and proactively with complementary Teen Feed program coordinators to promote best practice and youth-first focus
- Leads the charge for street-wise Teen Feed backpack outreach teams 2 to 4 times weekly by creating schedules, modeling participation and promoting enthusiasm and empowerment
- Spearheads recruitment, scheduling, personal development and accountability for Teen Feed Peer Youth Interns during 6-month cohort intervals, also monitors and advises youth in professional practices representing Teen Feed Peer Youth Interns and the Teen Feed organization
- Facilitates weekly drop-ins (In-Reach) and in-office appointments to ensure the space is a consistent, safe, compassionate, efficient, welcoming and interactive environment
- Partners collaboratively with SLY coordinator to support informal wrap-around case management, navigation, youth engagement, care coordination and supervision programming and recommends pertinent educational training to SLY, supporting STOP role and youth development
- Reliably attends nightly Teen Feed dinner program a minimum of 1 time weekly (schedule is flexible) and has consistent weekly in-office hours
- Contributes as an active team player who values transparency with a willingness to cross-train. This position requires both individual growth and team cooperation. Having lived experience leading to a mature understanding and perspective is encouraged but not required for this position
Community Outreach, Leadership & Diversity (15%)
- Partners with Volunteer Coordinator to create intentional and rotating outreach teams to serve University area youth population using inter-agency partnerships, medical and health professionals, student interns and community advocates. Promotes on-boarding of staff and volunteers representative of organizational Core Values, including active recruitment of affected voices in the youth community and non-white and non-cis role models
- Represents Teen Feed and its mission at tabling events, greater Seattle community meetings and UDSPA service provider meetings and fosters partnerships within the youth service community.
- Attends meetings w/ network partners, advocacy, philanthropic, organizational events semi-annual Teen Feed Board/Staff retreats, weekly team meetings
Administration and Supply Management (25%)
- Schedules Peer Youth Intern development opportunities for work days, One Night Count teams and organizational community events
- Contributes to Teen Feed organizational manuals, Internship curriculum and Teen Feed processes and leads in Teen Feed curriculum development in collaboration with SLY (service links) Coordinator. Owns the STOP manual
- Builds consensus with SLY coordinator, Meal Coordinators, Volunteers and Teen Feed Peer Youth Interns to define, standardize and budget for Teen Feed’s Sweat Equity program.
- Manages Food Lifeline partnership and creates an effective system to monitor storage facilities that meet inventory needs for seasonal changes of food and supplies and creatively collaborates with Development to resource supplementary in-kind donations via social media, established donors and corporate sponsorships
- Maintains administrative responsibility for Salesforce metrics and HMIS data entry, monthly board and end-year reports, daily direct-service metric tracking for STOP role (backpack and In-Reach), and tracking system for youth mail disbursement
Desired Skills & Attributes
- A great communicator. Well-organized, flexible and consistent. Excellent interpersonal skills, with a commitment to youth empowerment and volunteerism. Candidate will represent youth voices in organizational operational and strategic planning issues
- A trusted resource for vulnerable youth in crisis. Reliable. A role model displaying proper and ethical boundaries
- Familiarity with social service systems and issues pertinent to homeless youth or willingness to learn best practices
- Demonstrates initiative to learn and enhance skills that actively promote community such as anti-racism, anti-oppression, cultural competency and an understanding of oppression and its impact on the Teen Feed mission
- A creative problem-solver and researcher, self-motivated working with minimal supervision
- Ability to actively model resilience acquired via some type of significant life experience
- Undergraduate degree useful, not required
- Interest in public health or social work, social justice, biological science, social work, nutrition, education, nursing or advocacy field all applicable to work but not required
- Desire and/or ability to work well with diverse populations, including advocacy for youth of color and LGBTQ youth
- Physically able to walk outreach routes, perform a range of motions including exerting, carrying up to 50lbs, sit for long periods of time, kneel, squat, stoop, go up and down stairs
- Ability to work some evening shifts and occasional weekends
- Tech skills and good writing skills appreciated (Excel, HMIS, Salesforce, Google)
- Bilingual, multilingual and non-traditional candidates desirable, not required
- Position is 30 hours weekly with advantage of a flexible schedule, pro-rated sick and vacation hours
Interested candidates email to Colleen Marion, Teen Feed SLY Coordinator, at email@example.com. Please attach a current resume and cover letter stating why you are a great fit for this position.
TEEN FEED IS A 501c3 EQUAL OPPORTUNITY EMPLOYER EIN 94-3034862 www.teenfeed.org Teen Feed team offers support to meet basic needs, builds strong relationships and allies with homeless youth as they meet their future off the streets.